Update 3rd July 2020
We are operating as Normal Monday to Friday 8.00am to 5.00pm with our first call of the day at 8.30am.
All Technicians carry extensive PPE including Sanitizers, Antibacterial Hand Wipes, Gloves, Facemasks and will ensure they operate in a Safe manner protecting not only our valued customers but themselves.
The Past three months have been challenging, and we are now working through the backlog of Annual Service Customers and Completing some of the Installation works such as Bathrooms, Boiler Replacements and Bathroom installations that had to be rescheduled or ceased in March.
Thank you to our Customers for your patience, it is very much appreciated.
Shelford Heating are continuing to operate as Normal for All Repairs, Maintenance and Installation of Heating and Hot Water Appliances and Systems during these unprecedented times, We are following all the Guidance and Instructions available to us from our Registered Bodies and Goverment Website which we are monitoring for changes constantly.
We take the Safety of our Clients and Staff very seriously and with the utmost importance in protecting not only your Appliance but that of everybodies wellbeing.
Our Engineers are equipped with PPE and Sanitiser wipes to ensure our work area is cleaned on departure, our Staff will wear at all times Protective Hand Wear. We kindly request that a safe distance is maintained between you and us, and in the event of anyone being in Isolation or showing signs of Illness then the appointment will be rescheduled.
We thank you for your Custom, and we will continue to Deliver our Services in our efficient way to all our customers, We are however seeing a rise in the number of emergency calls and we will do all that we can in agreeing sensible and suitable timescales for Delivery of Repairs – Currently all of our Suppliers are Maintaining sensible Timescales for Delivery of Both Parts and Goods to allow us to perform to the best of our ability, and we are being assured that there is no concerns at present and no concerns are envisaged